The Best Ways to Contact ADOR
The Arizona Department of Revenue (ADOR) offers taxpayers resources that are easily accessible by computer or phone, reducing the need for in-person visits. ADOR strongly encourages Taxpayers to take advantage of these convenient options before making an appointment to come to an ADOR office location in person.
Here are some great resources from ADOR:
Sign Up for Emails and Texts – Subscribe to receive email or text alerts for topics including due dates, news and announcements, new features, and tax reminders.
Check your refund status – Where’s My Refund: Taxpayers can check refund status online on AZTaxes.gov by selecting “Where’s My Refund.” Please allow eight weeks for processing before calling or emailing. If the return was submitted more than eight weeks ago and it is still pending, please email ADOR to determine if there is additional information needed.
Collections – Taxpayers can pay their liability in full or make partial payments at www.AZTaxes.gov. Additionally, ADOR offers taxpayers the ability to request a monthly installment plan through AZTaxes.gov under Individual.
Corporate Income Tax – Corporations needing guidance can visit the Corporate Income Tax page.
Transaction Privilege Tax – Businesses can register, file, and pay transaction privilege tax on AZTaxes.gov. The Quick Reference page is a helpful online resource with tips for filing and paying online.
Live Chat – ADOR Live Chat is available Monday through Friday from 7 a.m. to 6 p.m. to answer inquiries for general questions and offers navigational guides in real-time on AZDOR.gov and AZTaxes.gov
Email – When emailing a request, an ADOR representative is best equipped to quickly assist when contact information, name and phone number within the body of the email are included.
Phone – Telephone support is available 8 a.m. – 5 p.m. Monday through Friday. To contact a specific department, please see the ADOR Contact Us page.
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