If you lost your Identity Protection PIN (IP PIN) or you didn’t receive a CP01A Notice with your new IP PIN, here is what you can do:
How to retrieve your IP PIN online
You may use the IRS Get an IP PIN online tool to retrieve your current IP PIN. If you don’t already have an account on IRS.gov, you will be asked to register for an account and validate your identity.
If you previously created an online account and obtained an IP PIN, access Get an IP PIN and log in to your account. You may be required to verify your identity again due to our increased account security.
How to get your IP PIN reissued by phone
If you’re unable to retrieve your IP PIN online, you may call the IRS at 800-908-4490 for specialized assistance, Monday – Friday, 7 a.m. – 7 p.m. your local time (Alaska & Hawaii follow Pacific Time). An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.
- If you’ve moved since January 1 of this year, or
- It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS.
If you fall under the exceptions and if you cannot access the Get an IP PIN online tool, your best alternative at this time is to file your tax return by paper without your IP PIN.
You’ll need to complete and mail a paper tax return without your IP PIN. The IRS will review your return to confirm it’s yours, but this may delay any refund you’re due.
Per IRS, existing IP PIN users seeking to retrieve their numbers should not apply for a new IP PIN with Form 15227. The Form 15227 application process is only for taxpayers who are newly opting into the program and do not already have an IP PIN requirement.
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